Monday, February 21, 2005

KM's emergence

KM has rooted from some different factors:

1. Downsizing: following downsizing, organizations came to recognize that they had lost years of valuable information and expertise and determined to protect themselves against a reoccurence.(DiMattia & Oder, 1997)

2. KM is a logical extension of the information society, an attempt to cope with the explosion of information and to capitalize on increased knowledge in the workplace.(DiMattia & Oder, 1997)

3. Globalization
4. Ubiquitous computing: access to information has expanded dramatically
5. The knowledge-centric view of the firm

(3,4 & 5: Prusak, 2001)


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